Daljeet Sidhu's Article in Customer Service

789 Call Center Service Outsourcing Delivers Superior Customer Service at a Lower Cost
Businesses across the spectrum have now been looking for ways to move beyond the average customer service, but at a lower cost. They have been trying to rope in experts to meet these lofty aims because of which call center outsourcing is getting bigger by the day.
Posted on Nov-14-2009

674 Outsourced Call Center - Top 6 Reasons it Conserves Vital Resources and Gives a Cost Advantage
Call Center outsourcing has revolutionized business activities across the world by automating and streamlining customer support activities of companies. The basic rationale behind acquiring call center services is that it brings in third-party expertise in handling both inbound and outbound customer calls while diverting company resources to focus on the core profit-making tasks.
Posted on Nov-09-2009

1159 Customer Service Call Center - Do You Know The Top 5 Myths that Must Die
As call centers have mushroomed and businesses across the globe have become dependent on them, a number of myths about call centers have gained currency and are refusing to die. In order to properly appreciate the operation and utilization of call centers it is important that these myths are dispelled.
Posted on Oct-30-2009

1166 Call Center Outsourcing - Top Five Benefits
In today's environment of cutthroat competition, customer expectations of support and service have reached new highs. Businesses without extraordinary customer support tend to lose favor with consumer, lag behind their competition or even face a survival crisis. Hence, the all-important customer support services can never be overlooked. Your company can set up an in-house call center or outsource such services. This article lists the top five benefits of outsourcing your call center.
Posted on Oct-22-2009

1113 Call Center - Review This List of Ten Things to Consider Before You Hire a Service
Outsourcing your incoming calls to a call center service is a very important business decision. The call center service staff will be the primary point of contact for majority your customers. The right call center service partner can significantly influence peoples' perception of your company, positively shape your brand and customer satisfaction.
Posted on Oct-16-2009

733 Answering Service – Top Ten Reasons it Gives You a Competitive Edge
Give your customers personal attention and they stick with you and stay loyal to your products and services. Round the clock customer service is a great way to give them that attention. Since most businesses do not have the time, personnel and resources to provide round the clock customer service, an answering service helps you achieve that goal.
Posted on Oct-06-2009