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Why Getting Employee Feedback Is Important For Running Successful ERP

Posted On : Mar-13-2015 | seen (675) times | Article Word Count : 380 |

Feedback plays a very important role in an employee referral program; in fact very often it is the frequency and effectiveness of feedback that determines the success or failure of a referral program.
Feedback plays a very important role in an employee referral program; in fact very often it is the frequency and effectiveness of feedback that determines the success or failure of a referral program. An ideal referral program should incorporate a 2 way feedback mechanism, whether it is feedback from recruiters to employee’s regarding the status of their referred candidate or feedback from employees to recruiters regarding improvements to the referral program.

Providing employee feedback within 1-3 days

Dr. Sullivan, one of the biggest advocates of employee referral program, in fact rates lack of feedback as the biggest killer of a referral program and therefore puts program responsiveness as important criteria for running a successful referral programs. Employees themselves rate lack of responsiveness as one of the biggest reasons for non-participation in a referral program. Lack of feedback triggers mistrust in the referral program as the recruiting process is perceived as a big black hole with no accountability. Dr. Sullivan benchmarks the best referral programs as providing feedback to the referring employee within 1-3 days of receiving the referral. The best referral programs are equally diligent about providing feedback to the referred candidate within the same time period of 1-3 days. The quality of feedback is also equally important, honest feedback helps to encourage employees with good referrals to continue putting in the same effort while discouraging employees from submitting weak and ineffective referrals.

Quality of feedback to employees

Providing constructive feedback helps employees get an understanding of the quality of candidates sought by the organization. Conversely not providing feedback does not help employees to distinguish between good and bad referrals and they continue to waste organizational time and resources by providing the same poor quality referrals.

Incorporating feedback from employees

Employee referral programs need to constantly evolve to remain relevant and effective. The best referrals program seek to evolve and change by incorporating external trends and best practices followed by other organizations as well as seeking internal employee feedback. Since employees are the biggest stakeholders in the referral program, employee feedback on the effectiveness of the referral program as well as expectations from the program are important to ensure the current and future success of the employee referral program.

Article Source : http://www.articleseen.com/Article_Why Getting Employee Feedback Is Important For Running Successful ERP _314109.aspx

Author Resource :
Savio Vadakkan is the Marketing Professional at ZALP, a leading employee referral software. ZALP enables organizations to boost their Employee Referral hires by implementing an effective social media employee recruiting program.

Keywords : employee referrals solution, employee referral program, social media recruiting, employee referral, employee referral tool,

Category : Computers : Software

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